Terex Washing Systems has introduced 4Site, a new project management service, which aids customers and distributors with the installation of TWS equipment, providing three tailored packages to choose from, Silver, Gold or Platinum.
Commenting on the new project management service, Garry Stewart, TWS project Manager, stated “We believe that rapid response, qualified and effective support is crucial in meeting end-users needs, letting distributors deliver on their promises as well as developing long term customer relationships, which is exactly what ‘4Site’ will offer”.
Sean Loughran, Director TWS, added: “The response to the introduction of 4Site from our global distributor network has been incredible and distributors are excited about offering the service to their customers. TWS is the premier provider of advanced plant solutions and the introduction of ‘4Site’ project management service greatly enhances our position in the marketplace to better serve our customers. Furthermore our new multi-million pound facilities at our dedicated TWS headquarters site puts us in a very strong position moving forward into 2016 and beyond.”
TWS offer 3 tailored service management packages, Silver, Gold and Platinum, with a common theme centered on effective and efficient communication throughout the process. The silver package is complementary with all TWS machines and ensures simplification of the installation and commissioning of TWS washplants globally.
The 4Site Gold package provides an experienced TWS Site Engineer who will work closely with the distributors/customer’s team to assist and/or supervise the complete installation of TWS plant. In addition this package offers on site plant commissioning and training relative to the TWS equipment being installed.
The Platinum package consists of a complete turnkey service delivered by the TWS team to include total planning and management of all aspects associated with the entire installation and commissioning of the TWS supplied plant and this is undertaken by a dedicated team of TWS engineers.
Edited from press release by Angharad Lock
Read the article online at: https://www.worldcement.com/product-news/08012016/terex-unveils-4site-291/