On 14 May 2019, thyssenkrupp Industrial Solutions opened a new service centre in Brisbane, Australia. The new facility is located to support thyssenkrupp’s customer base on the East Coast of Autralia, as well as its clients in Oceania that utilise major logistics channels through Brisbane.
thyssenkrupp has invested roughly AUS$1 million in the new service centre. It includes a 350 m2 office and 1000 m2 warehouse and workshop space with room for 30 employees. The portfolio includes, among others, the warehousing and servicing of wear and spare parts, equipment refurbishments, engineering and field services, and revamps.
“As we want to offer the best possible services to our customers, we are continuously expanding our service offerings in the regions,” said Dr Donald Weir, CEO of the service business unit of thyssenkrupp Industrial Solutions. “Through our investment in Brisbane, we make sure that our customers on the East Coast of Australia profit from the knowledge and experience thyssenkrupp’s global service network offers.”
“This new facility enables us to co-locate our engineering and project staff with our service personnel,” said Andrew Howie, CEO of thyssenkrupp Industrial Solutions Australia. “For our clients in the mining, cement, and chemical industries, this means they benefit from an integrated project life-cycle approach, incorporating the latest products and technologies. After having worked successfully with our customers in Australia for many years, this investment was a logical consequence.”
Read the article online at: https://www.worldcement.com/asia-pacific-rim/21052019/thyssenkrupp-industrial-solutions-opens-new-service-centre-in-australia/