CEMEX’s digital platform, CEMEX Go, now covers close to a quarter of the company’s worldwide customer base, the company said in a recent press release. CEMEX Go is currently available in Mexico, the US, Colombia, the UK, and Germany. It expected to be available in all of the company’s geographies by the end of the year.
“We are proud to have reached the milestone of more than 10 000 satisfied customers using CEMEX Go in only seven months after its launch,” said Fernando A. González, CEO of CEMEX.
According to the company, CEMEX Go offers a fully-digital suite of services that enables customers to get more done in less time by simplifying and streamlining their transactions and interactions with CEMEX, reducing customers’ administrative burden, and giving them more time to focus on more strategic business matters. Through this integrated platform, customers can interact with CEMEX anytime and anywhere using multiple devices.
“As a customer, it is very important to keep the kind of interaction that CEMEX Go offers in terms of efficiency and speed on the spot. It is absolutely a complete solution,” said Marcela Guajardo of Blokasa, a user of CEMEX Go in Mexico.
With CEMEX Go, customers can place orders, review their history of transactions, track their shipments real-time via GPS, receive instant notifications of their order status, adjust their orders, and enjoy full visibility and transparency of all the information they need to better manage their business, doing in minutes what historically has taken them hours.
CEMEX o is a CEMEX R&D, Innovation and Business Development project being part of the global R&D collaboration network, headed by CEMEX Research Centres, based in Switzerland.
Read the article online at: https://www.worldcement.com/the-americas/13062018/cemex-go-reaches-10-000-customers/