FLSmidth has launched a new service centre for mining customers in the North of Chile. The opening event was attended by a number of key customers and representatives from local authorities.
The 8000 m2 space focuses on the fast delivery of mining equipment to customers and component maintenance. The facility was inaugurated in Copiapó to meet a high demand for mining service and technical support in the region.
The primary emphasis of the sevice centre is on supply solutions that extend the asset’s life cycle, such as repairs and rebuilds, equipment and components upgrades, parts and consumables strategic stocking programmes, technical assistance, and customised service packages. The centre will ensure that customers receive the required knowhow to optimise their operations, as well as support when it comes to inspections, process audits, and technical issues.
The Copiapó Service Center joins the company’s other service facilities in the South America region, such as Sao Paulo (Brazil), Arequipa (Peru), Iquique, Antofagasta, and Santiago (Chile).
“This is a significant milestone for the company, since Copiapó represents an important part of our operations in Chile,” said Andrés Costa, President FLSmidth South America. “The huge mining industry potential in the area and our large installed base requires an infrastructure like this so we can work closer with our customers, get to know their challenges, and deliver sustainable productivity solutions to their operations.”
“This new service centre will deliver extra availability and reliability to our customers, improving their productivity and uptime, reducing total cost of ownership, and extending their equipment lifespan.”
Read the article online at: https://www.worldcement.com/the-americas/04072019/flsmidth-launces-service-centre-in-chile/