Hanson has won the top two prizes in the ‘excellence in customer service’ category at the 2016 Concrete Society Awards.
The Medway bridge contract in Kent was announced as runner-up while the overall winner went to the supply of concrete to the Walthamstow Blockade project in London.
The winning project included track and drainage enhancements to a section of London Underground’s Victoria line and required the development of a number of bespoke concrete mixes, an extended pour and out-of-hours working. The unanticipated 36-hour pour was facilitated by the London concrete team, who opened an additional plant and drafted in extra drivers and staff at short notice.
The Medway crossing will provide access to a new 1000 home development. It has absorbed 10,000 cubic metres of concrete and involved close co-operation between the operations, commercial, technical and distribution teams.
Divisional managing director Max Colligan, regional general manager Alistair Adamson and technical director Charlie Jones received the awards on behalf of the company. “Being awarded both first place and runner up in the excellence in customer service category is a great achievement,” said Charlie. “It demonstrates our company-wide commitment to delivering excellent customer service across all our projects.
“I would like to congratulate the teams involved who collaborated across the supply chain to deliver reliable, sustainable and safe solutions, while going above and beyond our customers’ expectations.”
Read the article online at: https://www.worldcement.com/europe-cis/24112016/hanson-receives-awards/