SEW-EURODRIVE has launched a new web site for the UK that offers a wide selection of new content and functions where customers can find exactly the information they need, quickly and directly. The new site can be accessed on a range of different devices, from PCs and tablets right through to smartphones, allowing customers every opportunity to access the information they need on the platform of their choice.
As well as restructuring the site’s content, we have also introduced a new design and the result is a cutting-edge, user-friendly, cross-media site that can also be used on mobile devices. The structure of the site ensures accurate responses to all enquiries, provides good orientation and points of reference, takes users to where they need to go reliably, and makes relevant information quick to find and read.
For customers, there is one new feature that is particularly important. Online Support has replaced the Drive Gate customer portal, and is now an integrated part of the new website rather than a separate platform. This brings several new benefits. For one thing, customers now stay within one system and do not have to leave the website. The logical structure is based on process stages and ensures straightforward, direct access to the functions relevant to each customer. Many online services can be accessed without any need to log in, as it is now only functions involving customer-specific content that require user registration. As part of the restructuring, there are a whole host of new and expanded functions to support users in their work with SEW-EURODRIVE and provide them with the information they need. This includes quick retrieval of CAD data and documentation, simple product configuration, clearly structured transaction management and much more.
In the Products section, users can access the new SEW-EURODRIVE Product Finder. This makes it much easier to find the right products, as users are guided step by step to the relevant product within our extensive portfolio. The product pages themselves then provide a wide range of context-specific, detailed information.
SEW-EURODRIVE’s new website offers:
- Easy access to information, e.g. via quick, direct links from the home page to popular sub-sites.
- Fast navigation, with quick access to contact searches, the shopping cart and the data and documents section.
- A refined search function.
- Improved user-friendliness thanks to icons and several help features, particularly in the Online Support section.
- A Product Finder that guides users to the right product step by step.
- Smooth integration of customer portal functions into the new website.
Adapted from press release by Joseph Green
Read the article online at: https://www.worldcement.com/europe-cis/01032016/sew-eurodrive-launch-new-website-597/